AI training and consulting for Richmond and Delta businesses
Your team saving hours with AI, without your client data ending up somewhere it shouldn't.
Star X helps small and mid-sized businesses use AI tools such as Microsoft Copilot and ChatGPT safely and productively. We set up approved tools with the right permissions, train your staff on real workflows, and build AI automations that keep a human in the loop.
- Free AI readiness check
- Role-based, hands-on training
- Secure setup and governance
- On-site or remote
60 minUrgent issues: a technician is working on it within the hour
24/7Support line answered day and night, by a technician
No contractPay per job with no retainer, or choose a monthly plan
No fix, no feeIf we can't solve it, you don't pay for that service
What we do
Choose one service or combine them into a full rollout.
AI strategy and setup
We pick the right tools for your business and set them up so they're usable and safe from day one.
- Tool selection and licensing
- Security, permissions and data governance
- "AI-ready" process mapping
- Prompt library and templates
AI training for teams and leaders
Hands-on sessions built around each role: sales, HR, operations, finance, customer support and leadership.
- Live training with exercises
- Clear "do and don't" safety rules
- Department use-case playbooks
- Adoption plan and simple KPIs
AI agents and workflow automation
Automations that handle repetitive work with approvals and audit trails, not black boxes.
- Agent design: inputs, actions, outputs
- Integrations with email, documents and CRM
- Human-in-the-loop approvals
- Monitoring and improvements
AI training packages
Every package starts with a short discovery call so the training uses your real work, not generic examples.
Starter
Best for small teams beginning with AI.
- 1-day training
- AI fundamentals and safe use
- ChatGPT / Copilot basics
- Team adoption plan
Professional
Best for growing organizations.
- 3-day training
- Workflow automation
- AI tools deep dive
- 3 months of support
Enterprise
Best for larger teams and complex use cases.
- 5-day program
- Custom AI workflow design
- Executive strategy session
- 6 months of AI consulting
Ask for a quote for your team size, or start with a free AI readiness check.
How we roll out AI: start small, prove value, then scale
- DiscoveryPick one to three workflows to improve. Output: a use-case list and success measures.
- BlueprintProcess map, tool choice and security setup. Output: an AI workflow blueprint.
- PrototypeBuild a working automation and test it with real (approved) data. Output: a pilot and feedback.
- RolloutTraining, adoption and simple reporting on time saved. Output: an enabled team.
Use cases clients ask for most
Operations and admin
Summarize emails, meetings and documents. Draft SOPs, checklists, reports, quotes and follow-ups.
Sales and customer support
Lead qualification and CRM updates, draft replies with escalation rules, an "ask anything" assistant for your knowledge base.
HR and recruiting
Interview guides, candidate summaries, job descriptions, onboarding assistants and policy Q&A with citations.
Finance and leadership
Monthly reporting, invoice and expense categorization support, KPI summaries and executive briefings.
Why an IT company for AI?
Most AI risks are IT risks: who can see which files, where data is stored, which accounts have access, and what happens when an automation sends the wrong thing. Because Star X already manages networks, Microsoft 365 and security for local businesses, we set up AI on a foundation that's secure, and we're still there to support it after the training ends.
Read more: why every company needs internal AI Champions and how Richmond small businesses use AI.
What clients say
Real reviews from our Google Business Profile. Rated 5.0 out of 5 from 16 reviews.
“I have been a loyal customer of Star X Consulting for over two years, and I can't recommend them highly enough.”
“Always responded to our request in a very timely manner since he knows our P&C industry very well.”
“After malware affected my computer, Denis spent time walking me through different troubleshooting steps to locate it.”
“The team was professional, and easy to work with. They gave clear advice and knew what they were doing. Highly recommended!”
“Called those guys to restore my services, they were fast. Will use them again, 100%.”
“Their team is highly professional, knowledgeable, and responsive, making them an excellent choice for businesses of all sizes.”
Try us on one job
No contract, no retainer, no sales pitch. Give us your most annoying IT problem. If we can't fix it, you don't pay. Most clients who start this way stay.
5.0 on Google, 16 reviewsPrefer a call back?
Questions we hear a lot
Still unsure? Call (778) 312-2227 and ask a technician directly.
What does an AI training session cover?
Practical use cases for your team's actual work, safe and responsible AI use, prompting basics, what data must never go into public AI tools, and hands-on exercises using the tools you have, such as Microsoft 365 Copilot or ChatGPT Team.
What is an AI Champion?
An AI Champion is an employee (not a developer) trained to configure your AI tools, write and share good prompts, automate repetitive tasks and help colleagues use AI correctly. Most businesses start with one or two Champions, then scale.
Can AI really help a small business?
Yes, when it's aimed at specific tasks: summarizing long emails and meetings, drafting proposals and replies, extracting information from documents, and answering staff questions from your own policies. We start with two or three workflows where time savings are easy to measure.
How do you keep our data safe when using AI?
We use business versions of AI tools that don't train on your data, set role-based access, review file permissions before turning on tools like Copilot, write a short acceptable-use policy, and add human approval steps for anything sent to customers.
Do you offer remote training?
Yes. We train on-site in Richmond and Delta and remotely for teams in Burnaby, Vancouver and elsewhere in BC.
What's included in the free AI readiness check?
A short call and review of how your team works, the tools and licences you already have, and your data security. You get two or three recommended quick wins and a simple roadmap. No obligation.
Stop fighting your IT. Hand it to us.
Call now for urgent problems, or book a free, no-obligation IT assessment for your office.