IT support for the industries we serve
We already know the software, rules and risks of your industry.
Star X supports small and mid-sized businesses across Richmond, Delta and Metro Vancouver. The basics are the same everywhere (secure accounts, reliable networks, tested backups), but each industry has its own systems, risks and rules. Here's how we handle them.
- Healthcare and dental
- Accounting and legal
- Logistics and import
- Manufacturing and aerospace
Medical, dental and health clinics
Clinics need the front desk working at 8 a.m., practice management software that's fast, and patient information protected. In BC, private clinics are generally covered by BC PIPA, and some by PIPEDA, so access control, encryption and a breach response plan matter.
- Role-based access and MFA
- Encrypted laptops and secure remote access
- Backups of practice management databases, restore-tested
- Fast help desk for front-desk and exam-room computers
Accounting, bookkeeping and law firms
Confidential client files, tax software, document management and heavy email use, with tax season and court deadlines that leave no room for downtime.
- Microsoft 365 security and email fraud protection
- Secure client file sharing
- Server or cloud setup for tax and practice software
- Tested backups and a written recovery plan
Logistics, freight, warehousing and import
Common around YVR, Bridgeport, Riverside, Tilbury, Annacis Island and Deltaport. Warehouses need Wi-Fi through metal racking, scanners and label printers that just work, and protection from fraud that targets payments to overseas suppliers.
- Warehouse Wi-Fi design
- ERP and shipping system support
- Backup internet for shipping desks
- Email authentication and payment-verification training
Manufacturing, food processing and aerospace suppliers
Production systems that can't be patched on a whim, shop-floor computers, and customers who ask for security and secure file sharing as part of their contracts.
- Network segmentation between office and production
- Secure file sharing and remote monitoring
- Business Central / NAV support
- Planned maintenance windows
Fintech and financial services
Sensitive financial records, client due diligence questionnaires and high expectations for security controls.
- MFA, EDR and logging
- Security questionnaire support
- Cloud security on Microsoft 365 and AWS
- Incident response planning
Retail and restaurants
Point-of-sale systems, card terminals and Wi-Fi that can't fail on a busy Saturday.
- POS and network support
- Guest Wi-Fi separated from business systems
- Backup internet (LTE or Starlink)
- Fast on-site response
Non-profits
Limited budgets, volunteers coming and going, and donor data that needs protecting.
- Cost-effective Microsoft 365 or Google Workspace setup
- Simple onboarding and offboarding
- Donor database security
- Pay-per-job support with no retainer
Professional services and offices
Insurance brokers, real estate teams, engineering and design firms that depend on Microsoft 365, file sharing and remote work.
- Managed IT plans
- Remote access and device management
- Cloud migration
- AI training for teams
Stop fighting your IT. Hand it to us.
Call now for urgent problems, or book a free, no-obligation IT assessment for your office.