About Star X Consulting
Real technicians, local people, and no lock-in contracts.
Star X Consulting Inc. is an IT company based in Richmond, British Columbia. We look after the technology of small and mid-sized businesses across Richmond, Delta and Metro Vancouver, from urgent fixes to fully managed IT, cybersecurity, cloud and AI.
- Richmond, BC company
- Local technicians
- No retainer required
- No fix, no fee
How we work
Our approach is simple: give small businesses the kind of IT support larger companies get, without long contracts or monthly invoices for work that never happens.
- A real technician answers. No call centre, no ticket bot. You talk to someone who can fix the problem.
- Local people. Our technicians live in Richmond, Delta and Vancouver, with on-call coverage in Vancouver, Richmond and Surrey.
- Pay for results. Our no-fix, no-fee guarantee means you don't pay for a service we couldn't complete.
- No lock-in. Pay per job with no retainer, or choose a monthly plan if it saves you money.
- Plain English. We explain what went wrong, what we did and what it costs, before we do it.
- Security by default. MFA, patching and tested backups are part of how we set things up, not an upsell.
Company details
Legal name: Star X Consulting Inc.
Based in: Richmond, British Columbia, Canada
Phone: (778) 312-2227 (24/7 support line)
Email: [email protected]
Service area: Richmond, Delta and Metro Vancouver on-site; remote across BC
What we do
One team covering the IT a growing business depends on.
Help desk
Pay-per-job support with 1-hour urgent response.
Managed IT
Monitoring, patching, backups and support, monthly.
Cybersecurity
MFA, EDR, email security and training.
Networks
Firewalls, Wi-Fi, servers and backup internet.
Recovery
Data recovery and tested backups.
Cloud
Microsoft 365, Google Workspace and AWS.
ERP
Business Central and Dynamics NAV.
AI
Training, secure setup and automation.
Who we work with
Most of our clients have between 5 and 100 staff and no full-time IT department: accounting firms, law offices, medical and dental clinics, logistics and import businesses, manufacturers, aerospace suppliers, retailers, restaurants and non-profits. See how we support each industry
Technology we work with
We supply, configure and support hardware and software from these vendors:
Victor Woo, Senior Architect
Victor Woo is a Senior Architect at Star X Consulting and contributes to our cybersecurity guidance for small businesses, including our article on cybersecurity for Richmond small businesses.
Stop fighting your IT. Hand it to us.
Call now for urgent problems, or book a free, no-obligation IT assessment for your office.