IT services for small and mid-sized businesses
Start with one fix. Add more only when it saves you money.
Everything Star X does, in one place. Most clients start with one service, usually urgent help desk support or a security check, and add more as they get to know us.
- Based in Richmond, BC
- On-site in Richmond, Delta and Metro Vancouver
- Pay per job or monthly
60 minUrgent issues: a technician is working on it within the hour
24/7Support line answered day and night, by a technician
No contractPay per job with no retainer, or choose a monthly plan
No fix, no feeIf we can't solve it, you don't pay for that service
On-demand IT help desk
Something broke? A local technician is on it within the hour. Pay per job, no contract.
- 1-hour urgent response
- Remote or on-site
- No fix, no fee
Managed IT services
We run your IT for a fixed monthly fee, so problems get fixed before your staff notice them.
- 24/7 monitoring and patching
- Help desk for your whole team
- Month-to-month or annual
Cybersecurity
Stop ransomware, phishing and invoice fraud, and pass your cyber insurance questionnaire.
- MFA and endpoint protection
- Email fraud protection
- Free security health check
Not sure what you need?
Tell us what's going wrong, or what you want to achieve, and we'll recommend the simplest option. Often that's a one-off fix, not a contract.
- Something is broken now on-demand help desk
- Nobody owns IT in your office managed IT plan
- You have an IT person who needs backup co-managed IT
- Your insurer is asking security questions cybersecurity
- Your server is getting old cloud migration
- You want staff to use AI safely AI training
Talk to a technician
No sales script. Call the support line and you'll speak with someone who can actually help.
Stop fighting your IT. Hand it to us.
Call now for urgent problems, or book a free, no-obligation IT assessment for your office.