Microsoft 365 migration and support in Richmond, BC
Move to Microsoft 365 on Friday, open Outlook on Monday, and everything is there.
Star X sets up, migrates and manages Microsoft 365 for small and mid-sized businesses. We move your email and files without losing anything, lock down security, tidy up licences, and give your staff someone to call when Outlook or Teams misbehaves.
- Email moves without lost mail
- Teams and SharePoint setup
- Security baseline and MFA
- Licence clean-up
60 minUrgent issues: a technician is working on it within the hour
24/7Support line answered day and night, by a technician
No contractPay per job with no retainer, or choose a monthly plan
No fix, no feeIf we can't solve it, you don't pay for that service
Microsoft 365 services
- New tenant setup with your domain, DNS records (including SPF, DKIM and DMARC) and naming conventions done properly from day one.
- Email migration from Exchange, Gmail, GoDaddy, IMAP or another tenant.
- Teams rollout: teams, channels, permissions, meeting rooms and phone system options.
- SharePoint and OneDrive: file server migration, folder structure and sharing permissions.
- Security baseline: MFA, conditional access, admin account separation, mailbox auditing and anti-phishing policies.
- Device management with Intune: laptop setup, encryption and remote wipe for lost devices.
- Licensing review: right-size Business Basic, Standard and Premium plans.
- Backup for email, OneDrive, SharePoint and Teams data.
- Ongoing admin and support: new users, leavers, shared mailboxes, distribution lists and Outlook problems.
Microsoft 365 security quick check
Most Microsoft 365 breaches we clean up started with a stolen password on an account without MFA. We'll check your tenant's MFA coverage, admin roles, forwarding rules and sign-in logs, and fix the gaps.
Using Copilot?
Before you switch on Microsoft 365 Copilot, file permissions need to be right, or Copilot can surface documents staff shouldn't see. We review permissions and train your team. See AI training and consulting.
A typical Microsoft 365 migration
- DiscoveryMailbox sizes, shared mailboxes, aliases, file shares and the devices people use.
- Tenant preparationLicences, security baseline, MFA enrolment and DNS changes staged in advance.
- Background copyEmail and files copied while your team keeps working.
- After-hours cutoverMail delivery switched, final sync done, Outlook and OneDrive connected on each computer.
- Morning-after supportWe're on hand for the first day to fix anything that doesn't look right.
What clients say
Real reviews from our Google Business Profile. Rated 5.0 out of 5 from 16 reviews.
“I have been a loyal customer of Star X Consulting for over two years, and I can't recommend them highly enough.”
“Always responded to our request in a very timely manner since he knows our P&C industry very well.”
“After malware affected my computer, Denis spent time walking me through different troubleshooting steps to locate it.”
“The team was professional, and easy to work with. They gave clear advice and knew what they were doing. Highly recommended!”
“Called those guys to restore my services, they were fast. Will use them again, 100%.”
“Their team is highly professional, knowledgeable, and responsive, making them an excellent choice for businesses of all sizes.”
Try us on one job
No contract, no retainer, no sales pitch. Give us your most annoying IT problem. If we can't fix it, you don't pay. Most clients who start this way stay.
5.0 on Google, 16 reviewsPrefer a call back?
Questions we hear a lot
Still unsure? Call (778) 312-2227 and ask a technician directly.
Can you migrate our email to Microsoft 365 without downtime?
Yes. We copy mailboxes in the background while you keep working, then switch mail delivery after hours. Staff open Outlook the next morning and their email, calendar and contacts are there.
Where can you migrate from?
On-site Exchange servers, Gmail and Google Workspace, GoDaddy and other hosted email, IMAP mailboxes, and another Microsoft 365 tenant (for example after a merger or acquisition).
Are we paying for the right Microsoft 365 licences?
Often not. We regularly find unused licences, people on plans they don't need, and missing security features that are already included in a plan you pay for. A licence review usually pays for itself.
Does Microsoft back up our Microsoft 365 data?
Microsoft keeps the service running, but recovering deleted, overwritten or encrypted data beyond the built-in retention periods is your responsibility. We set up separate Microsoft 365 backup for email, OneDrive, SharePoint and Teams.
Can you move our file server to SharePoint?
Yes. We plan the folder structure and permissions first, migrate the data, set up OneDrive sync so files still appear in File Explorer, and train staff on sharing.
Stop fighting your IT. Hand it to us.
Call now for urgent problems, or book a free, no-obligation IT assessment for your office.