What we collect

When you use our contact form, email us or call us, we collect the information you give us, such as your name, company, email address, phone number, city and the details of your request.

Our website uses Google Analytics to understand how visitors use the site, for example which pages are viewed and how visitors arrived. Google Analytics uses cookies and collects information such as device type, browser and approximate location. It does not give us your name or contact details.

How we use it

To respond to your enquiry and provide the services you ask for.
To keep records of our work for you, including invoices.
To improve our website.

We do not sell or rent your personal information. We share it only with service providers that help us run our business (for example email and accounting providers), and only as needed for that purpose, or where required by law.

How we protect it

We use reasonable technical and organizational safeguards, including access controls and multi-factor authentication on our business systems, to protect personal information against loss, theft and unauthorized access.

Client systems

When we support your IT systems, we may have access to information stored on them. We access it only as needed to perform the work you've asked for and keep it confidential. We're happy to sign a non-disclosure agreement.

Retention

We keep personal information only as long as needed for the purposes above, or as required for legal, tax and accounting reasons.

Your choices

You can ask to see, correct or delete the personal information we hold about you by emailing [email protected]. You can block analytics cookies in your browser settings.

Contact

Questions about this policy: Star X Consulting Inc., Richmond, BC · [email protected] · (778) 312-2227

Privacy policy